Product support
Up to ten hours per month. Queue, extra work and SLA are defined by contract.
Not included: Unlimited support, guaranteed response times and larger new features.
From €1,000/ month
Discuss your projectProduct Support & Evolution
Keep the useful parts working. Improve what matters next.
Triage defects, assess dependency updates, review operational issues and plan focused improvements.
From €1,000/ monthFor the starting scope
Discuss your project
Who it is for
Owners of an existing application who need a considered maintenance queue.
Technology, with a purpose
Use the existing stack and release workflow; changes should be testable and reversible where practical.
- Git
- CI/CD
- Monitoring
What you receive
- Up to ten maintenance hours per month
- Prioritised issue queue and work summary
- Separately scoped feature proposals
A clear starting point
What affects the scope
Codebase condition, access, incident frequency, testing and the agreed priority queue.
Prices are indicative, not an offer. Applicable taxes and the final amount are determined in the proposal. Later phases are scoped and priced separately.
Projects
Careviq
A support workspace for priorities, requests and resolution.
Independent project · DemoQuestions, answered
Is support unlimited?
No. The starter includes up to ten hours per month. Extra work, response terms and SLA are agreed by contract.
How is the final scope agreed?
We turn the main scenario, exclusions and acceptance criteria into a written proposal before work begins.
Can we start small?
Yes. One focused phase is easier to evaluate. Further phases require their own approval and budget.
What do you need from us?
A decision maker, access to relevant context, existing assets and consolidated feedback. Credentials are shared through a secure channel.
Are hosting and licences included?
Third-party subscriptions, cloud bills and paid licences are separate unless explicitly listed in the proposal.
How are ownership and handover handled?
Source, deliverables, licence dependencies and usage rights are defined in the project agreement. Handover includes setup and maintenance notes.
Have a product in mind?
Tell us what needs to change. We will start with the right questions.
Discuss your projectProject brief